Please grant us extra time to perfect your custom order. Crafting a unique item tailored just for you takes a bit more time, but we are committed to delivering it as soon as possible while prioritizing everyone’s health and safety. To estimate your delivery date, refer to the timeframe below, considering that it includes both production and shipping times.

Note: It may take additional days if the order has to go through customs. For peak holiday seasons, orders may be delayed 5 – 10 business days. We have no influence on the customs process and we apologize for any inconvenience caused by delivery delays caused by this.

SHIPPING FEE

*Apply for Standard Shipping option, Shipping charges are estimated due to your location and the order’s weight:

• Standard Shipping: $4.99
• Free Shipping on all orders over $200

Order Tracking:

• You will receive a confirmation email with a tracking link for your order.
• Allow 5-7 days for the carrier to scan your package into their system.
• If tracking shows no information, it means the carrier hasn’t processed your parcel yet. Events will populate when scanned.
• Contact Omnibae.com if it’s past the estimated arrival date.

Incorrect Address:

• Provide the correct address at checkout to avoid delivery issues.
• Omnibae.com is not responsible if your order is delivered to the wrong address
• Contacting the carrier after the order leaves the warehouse for forwarding or redirection is at your own risk; Omnibae.com is not responsible for lost, stolen, or damaged parcels.

Customer Service:

• Customer service is a top priority.
• Contact Omnibae.com with any questions or concerns via the provided form.

Thank you for choosing Omnibae.com and they are ready to assist you with any inquiries!